Start with the problem.
Plan the right repair.

Tell us what you have noticed

Describe where the problem appears, when you first noticed it, and whether it changes with the weather. Interior staining, visible roof damage, or a previous repair can all help explain the concern. An on-site review is needed to establish the actual repair scope.

Connect the roof repair to the affected space

If the roof issue has affected interior finishes, fascia, or other parts of the property, include those areas in the same conversation. Roof work and finish restoration may need to be planned together so the final scope accounts for the whole project.

Make the next conversation useful

Provide the property address and any known roof materials or repair history. Photos from a safe, accessible location can help describe the issue; you do not need to climb onto the roof to submit a request. Ask what is included in the proposed repair and what would require separate work.

A common question